1. What is the delivery time for the Textbooks?
    Textbooks are typically dispatched within 2-3 business days. Delivery times may vary depending on your location within Australia.
  2. Do you offer refunds?
    Yes, refunds are available for physical products returned in their original condition within 14 days of delivery. Please review our Refund Policy for more details.
  3. How can I track my order?
    Once your order is dispatched, you will receive an email with a tracking number and link to track your shipment.
  4. What payment methods do you accept?
    We accept all major credit cards, debit cards, and PayPal for secure and easy transactions.
  5. Can I cancel or modify my order?
    Orders can only be canceled or modified before they are dispatched. Contact us as soon as possible at gamsat@desoneill.online if you need assistance.
  6. Do you ship internationally?
    No, we currently do not ship internationally. We ship Australia-wide only.
  7. How do I contact customer support?
    You can reach us through our Contact page or email us directly at gamsat@desoneill.online.